Aug 4, 2025

Winter Boiler Health Check

Don't ignore boiler warning signs this winter. Strange noises, yellow flames & rising bills need immediate attention.

Winter Boiler Health Check

As winter settles across the Southwest, your boiler becomes the hardest-working appliance in your home. With over 20 years of combined experience serving homes from Bristol to Burnham-on-Sea, Heat Excel's engineers know that prevention is always better than cure when it comes to heating systems.

Your boiler works overtime during the colder months, and like any hardworking machine, it can develop problems. The good news? Most serious boiler breakdowns give you warning signs well before they leave you without heat. Here are five critical warning signs that mean it's time to call Heat Excel for a professional assessment.

1. Strange Noises Coming from Your Boiler

What to listen for: Banging, whistling, gurgling, or grinding sounds that weren't there before.

Your boiler should run relatively quietly. If you're hearing unusual noises, it's trying to tell you something's wrong. Banging sounds often indicate kettling – a build-up of limescale on the heat exchanger that causes water to boil and create steam. Whistling might suggest a blockage or pressure issue, whilst grinding sounds could mean worn internal components.

Don't ignore these sounds hoping they'll go away. What starts as a minor noise can quickly escalate into a complete system failure, especially when your boiler's working hardest during winter.

2. Yellow Flames Instead of Blue

What to look for: The flame in your boiler should always burn blue. If you see yellow or orange flames, switch off your boiler immediately and contact Heat Excel.

A healthy gas boiler burns with a crisp blue flame. Yellow or orange flames indicate incomplete combustion, which can produce dangerous carbon monoxide. This isn't just a boiler problem – it's a serious safety risk for you and your family.

As Gas Safe registered engineers, Heat Excel takes carbon monoxide risks extremely seriously. If you notice yellow flames, don't wait – call us immediately on 01934 784 046.

3. Rising Energy Bills Without Increased Usage

What to watch for: Your heating bills steadily increasing despite similar usage patterns.

If your energy bills are creeping up but your heating habits haven't changed, your boiler is likely losing efficiency. This often happens gradually, making it easy to overlook until the costs become significant.

An inefficient boiler works harder to heat your home, consuming more gas and costing you more money. Heat Excel's boiler servicing can often restore efficiency, but sometimes an upgrade to a modern, efficient system makes more financial sense. With our accreditation from leading manufacturers like Vaillant, Glowworm, and Viessmann, we can advise on the most cost-effective solution for your Southwest home.

4. Inconsistent Heating or Hot Water

What to notice: Some radiators staying cold, hot water running lukewarm, or heating taking much longer to warm your home.

Your heating system should provide consistent warmth throughout your home. If certain radiators aren't heating up, your hot water isn't staying hot, or it's taking ages to warm the house, your boiler is struggling to do its job effectively.

This could indicate issues with your circulation pump, a failing heat exchanger, or problems with your heating controls. In coastal areas like Weston-super-Mare and Portishead, salt air can accelerate component wear, making regular professional checks even more important.

5. Frequent Pressure Loss or Constant Topping Up

What to check: Your boiler pressure gauge regularly dropping below 1 bar, or needing to repressurise your system frequently.

Modern boilers operate within a specific pressure range – typically between 1 and 2 bar when cold. If you're constantly having to top up your system pressure, there's likely a leak somewhere. This might be a minor issue like a loose connection, or something more serious like a crack in the heat exchanger.

Small leaks can quickly become major problems, especially during winter when your system is under constant use. Heat Excel's experienced engineers can quickly identify the source of pressure loss and provide lasting solutions.

When to Call Heat Excel

Don't wait for a complete breakdown to seek professional help. If you've noticed any of these warning signs, contact Heat Excel for a comprehensive boiler health check. Our Gas Safe registered engineers serving the Southwest understand the specific challenges faced by homes in our region, from the coastal properties in Burnham-on-Sea to inland areas like Chippenham and Taunton.

With our manufacturer accreditations and over two decades of combined experience, Heat Excel provides honest, reliable service with no hidden costs. We'll assess your boiler's condition, explain any issues in plain English, and provide transparent pricing for any necessary repairs or upgrades.

Prevention is Better Than Cure

Regular boiler servicing is the best way to prevent winter breakdowns. An annual service by Heat Excel's qualified engineers can identify potential problems before they become expensive emergencies, ensure your boiler runs efficiently, and maintain your manufacturer's warranty.

Don't let a failing boiler leave you in the cold this winter. If you've recognised any of these warning signs, contact Heat Excel today on 01934 784 046 or email info@heatexcel.co.uk. We're here to keep your Southwest home warm, safe, and worry-free all winter long.